Full Year 2020 Lloyds Banking Group PLC Earnings Call Transcript
Good morning, everybody, and welcome to today's presentation. You'll be glad to hear that I don't intend to be a regular participant at these events, but I did want to say a few words today.
Firstly, I wanted to say how privileged I feel to be Chair of Lloyds Banking Group. It is a great organization with wonderful people and a vital purpose given today's environment. And secondly, given the importance of maintaining momentum through Chief Executive transition, I wanted to say a few words about Strategic Review 2021 before handing it over to António and William.
This is an important time for the group. Our primary role, in line with our purpose this year, must be to support the U.K.'s recovery from the pandemic. But given the continued acceleration change in our external environment, we must also be active in evolving our own strategy. So in order to maintain momentum, Strategic Review 2021 combines specific short-term, no-regrets actions with an agreed long-term direction based on the transformation of the
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